Terms & Conditions

Last updated: 7/28/2025

1. Agreement to Terms

By accessing and using BotDev services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

BotDev provides custom bot development services including but not limited to:

  • Telegram bot development and deployment
  • WhatsApp bot development using Business API
  • Bot integration with third-party systems
  • Ongoing maintenance and support services
  • Custom automation solutions

3. Payment Terms

Payment terms are established on a per-project basis and will be outlined in the project agreement:

  • 50% deposit required before project commencement
  • Remaining balance due upon project completion
  • Monthly retainer fees for ongoing support services
  • All payments are non-refundable once work has commenced

4. Intellectual Property

Upon full payment, the client will own the custom bot code developed specifically for their project. However, BotDev retains the right to use general methodologies, techniques, and know-how gained during the project for future projects with other clients.

5. Limitation of Liability

BotDev shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

6. Service Availability

While we strive for 99.9% uptime for deployed bots, we cannot guarantee uninterrupted service due to factors beyond our control, including but not limited to platform changes, server maintenance, and third-party API limitations.

7. Termination

Either party may terminate the service agreement with 30 days written notice. Upon termination, the client will receive all completed work and source code upon final payment.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the modified terms.

9. Contact Information

If you have any questions about these Terms & Conditions, please contact us at [email protected].